Deputy Manager / Team Leader

Job Overview

We are seeking a highly motivated and experienced Deputy Manager / Team Leader to oversee and support the daily operations of our residential care setting. This role involves supervising and mentoring staff, ensuring compliance with care standards, and fostering a positive and inclusive environment for young people. The ideal candidate will be a strong leader with excellent organizational and interpersonal skills.

Key Responsibilities

• Lead, mentor, and supervise the residential care team to ensure high standards of care and support.
• Oversee and coordinate daily operations within the residential setting.
• Develop and implement person-centered care plans tailored to each resident’s needs.
• Ensure safeguarding procedures are followed and that all concerns are addressed appropriately.
• Monitor and assess residents’ physical and emotional well-being, intervening when necessary.
• Conduct staff training, appraisals, and performance reviews to maintain a high standard of service.
• Ensure compliance with health and safety regulations, company policies, and care standards.
• Foster a safe, supportive, and inclusive living environment for all residents.
• Liaise with external professionals, families, and stakeholders to support the needs of residents.
• Organize and facilitate social and community engagement activities.
• Maintain accurate records, reports, and documentation in line with regulatory requirements.

Requirements & Qualifications

• Minimum of 2 years’ experience in a residential or semi-independent setting.
• NVQ Level 3 in Health & Social Care (or equivalent qualification).
• Proven experience in a leadership or management role within a care setting.
• Strong communication, leadership, and decision-making skills.
• Ability to work effectively under pressure and handle complex situations.
• Strong knowledge of safeguarding policies, regulatory frameworks, and best practices.
• Willingness to work flexible hours, including evenings, weekends, and on-call duties.
• Up-to-date first aid and safeguarding training (or willingness to undergo training).
• A valid driver’s license (preferred but not essential).

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and career progression.
• Supportive and inclusive work environment.
• Paid holiday and pension scheme.
• Employee assistance programs and well-being support.